Questions and answers


What is a visa?

Visa is an authorization issued by the representative of the Government of a country permitting a person, not resident in that country, to enter its boundaries.


Who issues visas for Russia in Australia?

In Australia the Embassy of the Russian Federation in Canberra and the Consulate General of the Russian Federation in Sydney are representatives of the Russian Federation, who issue visas for Russia.


How do I know if I need a visa?

Australian citizens need a visa to travel to Russia. If you are a citizen of another country - please use our Visa Navigator to learn if you need a visa, required visa category and supporting documents.


Is the visa valid for Russia only?

Russian visas are valid for Russia only.


Can the Russian Visa Center prepare my application for me?

Russian Visa Centers will be pleased to assist you with electronic visa application (additional service fee applied). We don’t provide services for preparation of supporting documents.


How do I apply for a visa to Russia?

Step by step instruction

Step 1:

Select your nearest visa center. Visa applications are accepted at Russian Visa Center in Sydney (by appointments/postal application) or Canberra (by appointments only).

Step 2:

Be very clear on your purpose of visit - our Russian Visa Centers will help you through the entire visa application process but we are not authorized to advise or guide you on choosing a purpose of visit. Use our Visa Navigator to find out the category of visa that corresponds to the purpose of your visit and the necessary supporting documents.

Step 3:

Please go to “Visa Category” to understand details of short stay visas and to obtain the information on the requirements.

Step 4:

Please check the requirements carefully and fill out an online application form which is available at

Step 5:

Please make sure that there is enough time to process your visa application before the expected start date of your trip (6-8 months before entry in Russian Federation).

See “Rates and terms” tab on the page of your visa category.

Step 6:

Print your visa application form before your visit to the Russian Visa Center in Sydney or Canberra. Please note that at the time of submission you need to have all of the supporting documents. The visa fees will be determined according to your nationality and type of visa you are applying for.

Alternatively use our Postal service.

Step 7:

Once your passport is ready you can collect it at the Russian Visa Center. At the time of collecting your passport you must provide ID and the original receipt given to you at the time of submission. 

Alternatively order a Postal or Courier delivery (courier fees according to your location).

Step 8:

Check the validity of the issued visa to ensure that it covers the period of required stay, the number of entries, and that it is valid for the purpose of your trip.

>What are the processing times?

From the date your documents are lodged at the Embassy or Consulate:

10 working days for standard service or 4 working days for urgent service.

In order to avoid any delay or inconvenience, kindly ensure that all of your documents are complete at the time of submission of your application.

In some cases your passport can be retained by Embassy or Consulate for 30 days for consideration and processing.


When can I apply for my visa?

6-8 months before your planned arrival date to Russian Federation.


Do the Russian Visa Centers have anything to do with the actual visa decision?


Our job is purely administrative in nature and we cannot influence or expedite any decision. 


Can I confirm all my travel bookings before getting the visa?

No bookings or travel arrangements should be confirmed until a visa decision has been made unless it is a requirement for your visa application.

Interlink Service Australia Pty Ltd will not be responsible for any loss of expenses caused by delay/refusal of the visa.


Can I apply via post? Can I send my application directly to the Embassy or the Consulate of the Russian Federation?

From the 20th of March 2019 all visa applications including postal applications to be forwarded to the Russian Visa Center in Sydney Postal Service or Canberra (by appointments only).

Interlink Service Australia Pty Ltd is the only authorized representative in Australia on behalf of Russian Federation. 


Where can I get the correct specifications of photographs?

Please see Photo Specifications section on our website. We do provide photo service on site (additional service fee).


I have created an electronic form of visa application. How do I know if it has been saved?

Before completing your online application form you need to register on the website Please note down your user name and password generated by the system. If you will need to return to your saved application form, you will need to use your log in, saved details: password and visa application number.


How do I know which type of passport do I choose on the application form- Diplomatic, Official or Tourist

A diplomatic passport is issued to someone who travels internationally on official state business. Official passport (service passport, also special passport) is issued to government employees for work-related travel, and to accompanying dependents. A tourist or ordinary passport is a document, issued by a national government for the purpose of private international travel, which certifies the identity and nationality of its holder.


Can I edit the online application form once it is printed?

Yes. Please open this link, enter your application ID and click on “Retrieve electronic visa application form”. On the next page enter all the required information. Please note that you will need to enter first 5 letters of your surname in CAPITAL letters. After you have entered all the required information please click on “Get a new draft ID” and then click “Next” on the following page. Kindly note that by selecting “Get a new draft ID” you will not delete the application form you have already created and it will be available for amendments/correction.


How do I retrieve the form if I have not completed it?

Please open this link, enter your application ID and click on “Retrieve electronic visa application form”. On the next page enter all the required information. Please note that you will need to enter first 5 letters of your surname in CAPITAL letters. After you have entered all the required information please click on “Get a new draft ID” and then click “Next” on the following page. Kindly note that by selecting “Get a new draft ID” you will not delete the application form you have already created and it will be available for amendments/correction.


Can I use my digital signature on the application form?


You cannot use your digital signature for the application form. The application form needs to be signed using a pen.


Can I make a payment online?

If you use our Postal Service (additional service fee) you will receive an email with an invoice to be paid soon after your application is received by our Russian Visa Center.

When you come to submit your documents in person you will make a payment at the Russian Visa Center.


Do I need to have an appointment to submit my application?

We accept documents at the Russian Visa Center by appointments. If you were late or were unable to book an appointment in advance, your documents will be accepted on a first come, first served basis.


Where are the fees and checklists for the visa categories?

Under the heading “Visa Category”, a complete list of each visa category is provided. Within each category, once selected, you will see multiple tabs under the main heading providing details of Visa Fees, Documents Required, Processing Time, Photo Specifications. Please review these details carefully before completing your application.


If I have filled out an application form for a minor – who has to sign the application?

Applications for minors (under the age of 16) must be signed for by the parent or guardian otherwise they cannot be accepted.


Do I need to submit originals of any documents when applying for a visa to Russia?

The applicant must submit the following documents in originals: passport, printed and signed visa application form with photo.

Other documents are accepted in certified copies, except for the cases when the originals may be requested by the Embassy or Consulate.


What are the opening hours of Russian Visa Centers?

For opening hours please refer to Contact page.

Russian Visa Centers are closed on Saturdays, Sundays and Australian public holidays.


What do I need to do when visiting the Russian Visa Center?

For passport collection please refer to the nominated service counter.

For all visa lodgements you will be called for submission according to your appointment bookings. While you wait to be called – please ensure that all supporting documents are ready. Incorrect documentation or photo will cause a delay in acceptance of your application.


What happens once I get to the visa center? How do things work?

Once you arrive at the visa center you will be asked to introduce yourself. You would then be required to wait in the applicant area until your appointment time or until one of the consultants is free. At the counter, the consultant will check your documents, process your application and issue you with invoice. Information about the approximate time of visa readiness will be given to you but we will not be able to provide you the exact date. We recommend you use our SMS service (additional service fee) to be notified upon your passport is returned to the Russian Visa Center.


What fees will I need to pay?

According to your visa category the nominated Consular fee will be applied.  Additional service fee of $43 inclusive of GST will be added to your invoice.

All fees should be paid at the time of submission at the Russian Visa Center. All postal applications will be issued an invoice and sent to your nominated e-mail. Payments for postal applications are due within 3 days of invoice date by bank transfer to the nominated bank account on your invoice.


See “Visa Category” for the existing fees.


Do I need to come in person to submit or collect my passport (documents)?

You can submit and collect your documents in person, through an authorized representative by a proxy or via Postal Service (additional service fee).


Will I get my visa at the end of the process?

The Russian Visa Center will not be able to guarantee you a visa. The issuance or refusal of a visa is the sole prerogative of the respected diplomatic mission.

The Russian Visa Center cannot influence this decision in any way.


If I have received visas in the past, do I have to submit a full set of documents when applying for a new visa?


You require new application for Russian visa and all supporting documents.


If I have a Russian visa which is valid at the time I am submitting a new application, can I have 2 visas at the same time?


Please be aware, that in case you have recently been granted a Russian visa which is valid, you can not apply for a new visa.

Only reprint of visa for damaged or lost passports can be renew.


How I can read my Russian visa?

Please refer to this document